State Farm® Insurance Agent Shawn Christensen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dottie Keith
October 15, 2025
"I would like to share my experience with you all. I came across Laura who is an insurance agent at State Farm. She is very attentive and, helpful. She was able to assist me."
Jay Arnold
October 15, 2025
"Highly recommended. Shawn and his staff are very knowledgeable about their product. Laura took the time to help understand and guide me through the various options available. She was able to answer all of my questions and helped me make the right decision. The customer service of the staff is through the roof. The atmosphere is was very positive and welcoming. I am glad I chose to go with Shawn Christensen- State Farm Insurance."
Johnathan
October 15, 2025
"Laura Chea has been the best! She always goes above and beyond to help with anything I need when it comes to my insurance. She’s patient, professional, and genuinely cares about making sure everything is taken care of the right way. Laura makes dealing with insurance simple and stress-free, and you can tell she really cares about her customers. Shawn Christensen State Farm is lucky to have her on their team!"
Chris Scherb
October 15, 2025
"Laura is so patient and helpful! We had many questions and some confusion regarding home and auto bundling with new properties and vehicles and she guided us through it like the true professional she is. So glad we came to Shawn's agency! Thank you Laura!"
Jessie Riese
August 20, 2025
"Very kind and very helpful!!!"
"Thanks Jessie! We appreciate your support! Shawn"
Peyton Krause
August 7, 2025
"The team was absolutely awesome! Very quick to respond and was very helpful! Killing it! Shawn is absolutely THE guy!"
"We appreciate the kind words Peyton. Love it! Shawn"
Ms Teacher
August 7, 2025
"Shawn is amazing! He responds in a timely manner and addresses all my concerns respectfully. Highly recommend!"
"We appreciate all you do for the kids Ms Teacher. Thanks for leaving us a review. "
Derrick Hintz
July 18, 2025
"If I could give zero stars I would! Worst agent I’ve had in my life! IF he responds to you, he never answers your question. I can’t tell you how many emails he ignored in my 1+ years with him. I was told by another local SF agent that he’s heard the same things, so I guess it’s not just me. Enough was enough."
"Thank you for your feedback. We understand your frustration and want to clarify a few points. You transferred to our agency from another State Farm agent about a year ago, and we were informed that you had a history of being very demanding in communications. We noticed that you often sent multiple emails every day, expecting immediate responses. While we always strive to get back to every client as quickly as possible, it can be challenging to keep up when receiving numerous messages in a short period of time. Our goal is to provide attentive and thorough service to all clients, and we regret that your experience did not meet your expectations. We appreciate your input and are continually working to improve how we support our customers. I truly hope you have found the agency that will make you happy moving forward. Shawn"
Marissa DeMartino
July 3, 2025
"Wow. That is simply all I can say. What an amazingly run organization and community this is. Will be recommending to all of my loved ones!"
"Thank you for the kind words Marissa! We appreciate your support. Have a great Summer! Shawn"
Denis Sik
June 25, 2025
"The absolute best!! Best rates and best service!!"
"Thanks Denis. Keep working on that pool game. Shawn"
Michael Ellingson
June 24, 2025
"Great people with tons of knowledge on Auto insurance"
Andrew Smidt
June 16, 2025
"Shawn Christensen and his team truly set the standard for customer service. There have been a few months where I was short on funds, and they always worked with me to make sure I didn’t lose coverage or get hit with late fees. Every time I call, the person on the line is friendly, knowledgeable, and genuinely willing to help. This is the first time I’ve stayed with an insurance company without feeling the need to shop around for a better deal — because I already feel taken care of here."
Kat Rollie
June 14, 2025
"Very responsive , courteous team and a great experience overall for a long time now. We have multiple auto and home policies. Brittnee is especially fantastic to work . Any questions we have , she replies with clarity and the same day, as well as provides great follow up."
George Murphy
June 11, 2025
"The best company I've been with also the only company I've been with Laura was very kind and patient"
"Laura rocks! Thanks George!"
janet hanson
June 11, 2025
"In today’s world of waiting online for computerized support, this firm is a treasure! They respond quickly via phone and provide amazing support. Everyone is so friendly and helpful. I highly recommend them for your auto. Homeowners and umbrella protection! They stand out from the pack!"
"Thank your kind review. Working with folks like you is a blessing. We really appreciate your kind words. Thanks, Shawn"
Kathryn Robinson
June 9, 2025
"This state farm agency is efficient and extremely accommodating. An appointment at the DMV opened up last minute and I needed insurance before an 8:15 am appointment. State farm returned my last- minute request for an out-of-hours phone call to get me set up with auto and renters insurance. They were incredibly helpful."
James Winchip
June 4, 2025
"Helpful, efficient and informative. I've had and issue."
Tracey Darwin
June 4, 2025
"Always amazing customer service! I have stayed with them even after I moved away from Rochester!"
Ms Wendy J Seitz
June 4, 2025
"Customer service in industries around the globe has noticeably changed over the last couple of years, as we all know. At State Farm, I get the same great customer service I grew up knowing . It is like the good old days! I can always reach someone if I have a question and I appreciate that a great deal! I have my auto and commercial property insurance through them. Laura is so wonderful to work with and is quick to respond!"
Sayde
June 3, 2025
"We switched from another insurance we were with for years because we weren’t happy with the level of customer service for the price we were paying. Since switching Our insurance is very reasonably priced + Shawn & his team have been very helpful whenever we have questions, or concerns."
Alison Cobb
June 3, 2025
"My Agent Laura made everything super seamless and low pressure. Got me some great deals too!! Definitely would recommend"
William Ward
June 3, 2025
"Great service with auto claims and discount applications."
Austin Zett
June 3, 2025
"I’ve been working with Shawn Christensen and his team for all my insurance needs—home, auto, business, and more—and I couldn’t be happier. He takes great care of me and my family, always making sure we have the right coverage and the best rates. Super responsive, knowledgeable, and genuinely cares about his clients. Highly recommend if you want someone who’s got your back!"
"Thanks Austin. We are super happy our paths crossed and love working with you and Laura. Love supporting your business and hope for the continued success in the future. "
Beverly Schmidt
June 2, 2025
"Always great to work with. Shawn is a fun, but hardworking. They are just phone call away if I need anything. Shawn annd his team are quick to respond to text messages or email."
Carl Stephenson
June 2, 2025
"I got great prices on home and auto insurance. I had to use the auto insurance recently (for a jump start) and it was handled very well."