State Farm® Insurance Agent Shawn Christensen

"I recently had to submit a claim with Shawn Christensen’s State Farm office, and it was by far the smoothest experience I’ve ever had. The team was professional, efficient, and incredibly helpful every step of the way. They made the entire process stress-free, answering all my questions and handling everything with care and attention to detail. I truly felt like a valued customer. Highly recommend Shawn Christensen State Farm for outstanding service and support!"

"Laura was great to work with. She was very prompt and efficient with addressing questions and needs."

"Sanna was helpful and very informative about home and auto insurance!"

"Sanna is truly one of a kind!! She was so patient and understanding with me. Sanna not only answered all of the questions I had, she made me feel heard and acknowledged! I highly recommend going to her because she will make sure you are taken care of. Sanna is the best (:"

"Sanna was helpful and informative with my car insurance."

"State Farm has been around for many years a reliable insurance company. Sanna Sok has been a great help."

"Sanna has been extremely helpful in giving me the informations I needed for my auto insurance! Will recommend!"

"Sanna was very helpful and polite"

"Sanna was very helpful in what coverages are best for me."

"Sanna was kind and helpful"

"Sanna was efficient and helpful explaining about State Farm coverage. She was delightful and has great customer service."

"I worked w/ Sanna recently. She was such a joy and was very knowledgeable!"

"Sanna was very help in getting me all the information I had ask about."

"I was helped out by Laura when getting my insurance all figured out. I think she did a fantastic job and I would recommend her to all my friends and family."

"So responsive, so friendly—What great service by Laura &Jayden! Thanks!"

"Shawn is great! I would highly recommend him to my family and friends."

"The staff have been so helpful in giving me quotes and options for my home and car insurance! I've been recommending them to all my friends!"

"I highly recommend Shawn Christensen State Farm office. The whole team is amazing to work with and truly cares about their customers!"

"Initially they were the cheapest but every renewal I would see large increases. I realized after 2 years they were in fact overcharging me. It took over 3 months and a lot of effort and follow up on my end to get a refund. But…they screwed up the refund and I had to tell them that. Long story short after a huge and lengthy amount of time and effort we got it straightened out. Then the next renewal comes…27% increase (about $350) between all of my vehicles. When I called to ask about this their canned response was the increase was from increased mileage. This was not true and how would they know how many miles I’ve put on my vehicles? I had to wait a week for Shawn to reach out to me. He said he would reach out to underwriting and get back to me. That was 18 days ago. No response. This has been the typical theme with them. I know Shawn will not be calling me back and I will have to reach out again for another canned response."

"Went in on the first of the month and saw Laura, she was extremely pleasant to work with and explained everything with detail. She saved me almost $1600 a year on my car insurance! She was also able to lower my home owners deductible and save me even more money on that!! I was with my prior insurance company for over ten years and was exhausted from seeing my insurance increase year after year due to no fault of my own."

"Shawn Christensen dose a vary good job he make make share that u are very happy he does a vary good job he cares about his clients are happy"

"Update: Shawn reached out to me personally and helped answer some of my questions, I think there was confusion on their staff regarding answering questions. I appreciate them coming back and covering ground. My original review is posted beneath. -- I've generally been happy with my coverage from Shawn Christensen's team but have been perplexed by their service recently and wouldn't recommend doing business with their team, my experience follows: Recently I saw that my rates were increasing by $200 for a six-month period. When I called the office to ask why I was suddenly increasing in rates, I was told they could see nothing in my file reflecting the change but they could reach out to their underwriting team for further information and call me back in 10 minutes. I said OK and waited for a call, nobody reached out to me. I called the office the next day and asked why nobody had reached out to me to tell me what they had found out. A different agent picked up and told me they would look into the issue and get back to me by end of day. I received no response. I called Shawn Christensen's office again today to ask whether they still wanted my business, I was able to get quotes from Progressive and Geico that were close to my old rate. A different agent told me they would reach out to their underwriting staff and get back to me within 10 minutes and I received no callback after three hours. I'm kind of surprised by the lack of agency from this agency, I'm a customer trying to renew service and they're in no rush to retain me. I'll be renewing with a different agency."

"Relocating from out of state and staff has been incredibly helpful in setting up multiple policies. Highly recommend working with this office."

"This agency offered my family an auto policy and despite perfect payment record, dropped our coverage with 2 weeks notice. When we sent information to support our case, they kept us on hold over a week before enforcing the cancellation - despite the car being up to manufacturer’s standards. Be careful, we had a signed policy -completely approved and active- until they decided “not this car anymore”. No claims, no tickets, just disappointment."

"The staff here are very friendly and easy to work with."